Privacy Policy

Effective Date: July 2026

At Flow Supply Parts House, protecting your privacy is one of our priorities. This Privacy Policy explains the types of information we collect, how we use and protect it, and the choices available to you when you visit our website or purchase our products.

By accessing or using our website, you acknowledge that you have read and accepted the practices described in this Privacy Policy.

Information We Collect

When you interact with our website, register an account, subscribe to updates, or place an order, we may collect information such as:

  • Full name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Payment details (processed securely by third-party payment providers)
  • Order and purchase history
  • Device information, browser type, IP address, and website usage data

You may browse many areas of our website without providing personal information.

How We Use Your Information

We use the information we collect to:

  • Process and complete orders.
  • Provide order confirmations and shipping notifications.
  • Respond to customer questions and support requests.
  • Improve our website, products, and services.
  • Personalize your shopping experience.
  • Send promotional emails, newsletters, and special offers if you choose to receive them.
  • Detect, investigate, and prevent fraud or unauthorized activity.
  • Meet applicable legal and regulatory requirements.

Payment Security

Your payment information is handled through trusted third-party payment processors that use industry-standard encryption technologies.

Flow Supply Parts House does not retain your complete credit or debit card details on its servers.

All payment transactions are transmitted using Secure Socket Layer (SSL) encryption to help protect your information during checkout.

Cookies and Similar Technologies

Our website uses cookies and related technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

  • Remember items added to your shopping cart.
  • Store your preferences.
  • Improve website functionality and performance.
  • Analyze visitor activity.
  • Deliver relevant content and promotional material.

Most web browsers allow you to manage or disable cookies. Please note that disabling cookies may affect certain website features.

Third-Party Service Providers

We work with carefully selected third-party companies to support services including:

  • Payment processing
  • Shipping and order fulfillment
  • Website analytics
  • Marketing and advertising
  • Email communications

These providers receive only the information necessary to perform their services and are expected to maintain appropriate safeguards for your information.

We do not sell, rent, or share your personal information with third parties for their independent marketing purposes.

Marketing Communications

If you subscribe to receive promotional communications, we may send updates regarding:

  • New product releases
  • Sales and promotional offers
  • Exclusive discounts
  • Company announcements

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in our messages.

Website Analytics

We may use analytics tools to better understand how visitors use our website and improve its performance.

Analytics information may include:

  • Pages visited
  • Time spent on the website
  • Device type
  • Browser information
  • General geographic region
  • Traffic and referral sources

This information is generally collected in an aggregated or non-identifiable format.

Data Protection

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

Although we implement appropriate security measures, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website is intended for individuals who are at least 13 years of age. We do not knowingly collect personal information from children under the age of 13.

External Links

Our website may contain links to websites operated by third parties.

Because we do not control those websites, we are not responsible for their privacy practices, security measures, or content. We encourage you to review their privacy policies before providing any personal information.

Your Privacy Rights

Depending on the laws applicable in your location, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Withdraw consent for marketing communications.
  • Request a copy of your personal data where permitted by law.

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates to our business operations, technology, or legal obligations.

Any changes will become effective once the updated Privacy Policy is published on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us.

Flow Supply Parts House

Email: info@flowsupplypartshouse.com

Website: https://flowsupplypartshouse.com